In the case of a declined transaction, contact your Fleet Manager or…
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What to do if a card is lost/stolen?
Please notify your Fleet manager / office manager immediately. If you’re the…
Where can I find my nearest Shell and Coles Express?
For finding your nearest Shell and Coles Express download the shell app or…
What if I forget my PIN?
If you forget your pin, please call Business Fuel Cards customer care…
How do I set up my PIN?
As part of Shell Cards protection policy, all Shell Business Fuel Cards…
How do I activate my card?
Shell Cards are sent inactive for security reasons. Upon receiving your card,…